Keeping the Edge

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SKU
9780525937999
Quick Overview
Revisits the ninety-nine surviving companies originally profiled in The Service Edge, examining overall industry trends and explaining how business leaders can rally their own organizations to succeed by perfecting service levels.
KES2,100.00
Revisits the ninety-nine surviving companies originally profiled in The Service Edge, examining overall industry trends and explaining how business leaders can rally their own organizations to succeed by perfecting service levels.
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Author Dick Schaaf
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